Privacy Policy

This policy explains how [Accommodation provider legal name], [registered address], [registration number] ("we") handles personal information submitted through this website.

Information we collect

When you submit an enquiry we collect your name, email address, telephone or WhatsApp number, country of residence, preferred dates, guest numbers and any details you choose to share. We do not request passport or identification documents through this website.

How we use it

We use your information solely to respond to your enquiry, prepare a quotation and administer any resulting reservation. We do not sell your information.

Storage and security

Enquiries are stored in a secured database accessible only to authorised reservations staff. Email notifications are sent through a transactional email provider.

Retention

Enquiries that do not proceed are retained for [retention period] and then deleted. Reservation records are retained as required by applicable law.

Your rights

You may request access to, correction of or deletion of your personal information by contacting [privacy contact email].

Contact

[Privacy contact name and email]